Questions? We've Got Answers.
Find answers to common questions about our services, process, pricing and more. Still have a question? We're just a message away.
- Quick Answers
- Clear Information
- No Jargon
- Expert Support
Still Have a Question?
Can't find what you're looking for? Our team is here to help.
Contact UsWe aim to reply within one business day.
General
What is PencilGrowTech and what do you do?
PencilGrowTech is a digital growth agency that helps businesses build their online presence through SEO, web design and development, content marketing, social media, paid advertising, application development, branding, email marketing and web hosting.
What makes PencilGrowTech different from other agencies?
One team covers strategy, design, development and marketing, so nothing gets lost between suppliers. We are transparent about what we can deliver, report honestly and only publish results our clients have approved.
Which industries do you work with?
Our live client work includes construction and technical services, interiors, marine and engineering companies. We also work with real estate, e-commerce, hospitality, healthcare, education, SaaS and professional services businesses. See Industries.
Do you work with international clients?
Yes. We are based in India and work remotely with clients worldwide — our current client websites are for businesses in the UAE.
How can I get started?
Send us a message through the contact form or email us. We will arrange a free consultation to understand your goals and recommend next steps.
Our Services
What services do you offer?
SEO, web design and development, social media marketing, content marketing, paid advertising, application development, branding and design, email marketing and web hosting. See all services.
Do you provide custom website development?
Yes. We design and build custom websites, e-commerce stores and web applications around your brand and goals.
Can you help with SEO and content marketing together?
Yes — they work best together. Our SEO research informs the content plan, and the content builds the rankings.
Do you manage social media accounts?
Yes. We plan, create and publish content, manage community engagement and report monthly.
Do you run paid advertising campaigns?
Yes — Google Ads, Meta (Facebook and Instagram), LinkedIn and YouTube campaigns, including creative and reporting.
Pricing & Packages
How much do your services cost?
Pricing depends on scope. After a free consultation we send a written proposal with clear deliverables, timelines and costs — no hidden fees.
Do you offer customised packages?
Yes. Every proposal is tailored to your goals and budget, and you can combine services.
Is there a minimum contract period?
Project work is priced per project. For ongoing services such as SEO or social media, we agree the term in your proposal.
Can I upgrade or change my plan later?
Yes. Ongoing plans can be adjusted as your needs change.
Process & Timeline
What is your project process?
Discover → Strategise → Execute → Optimise. Each stage has clear outputs and sign-off points so you always know what is happening.
How long does it take to see results?
Websites launch in weeks; paid ads can bring traffic within days; SEO and content usually show meaningful results in 3–6 months.
Will I be involved in the process?
Yes. We agree key decisions with you, share drafts for feedback and keep you updated at every milestone.
How do you track progress?
Through shared project updates, agreed milestones and regular reports on the metrics that matter to your goals.
Support & Maintenance
Do you provide ongoing support?
Yes. We offer support and maintenance plans for websites, applications and hosting.
What kind of maintenance is included?
Typically software and plugin updates, security monitoring, backups, uptime checks and small content changes — the exact scope is listed in your plan.
How can I contact your support team?
Email pencilgrowtech@gmail.com or use the contact form. We aim to reply within one business day.
Technical
Which platforms do you build websites on?
WordPress, Shopify, WooCommerce and modern frameworks such as Astro, Next.js and React — chosen to suit your needs and team.
Will my website be fast and mobile-friendly?
Yes. We build mobile-first, optimise images and code for Core Web Vitals, and test on real devices.
Who owns the website and domain?
You do. Domains are registered in your name and, on full payment, you own the website and its source files.
Partnerships
Do you offer white-label services for agencies?
We are open to partnerships with agencies and freelancers. Get in touch to discuss how we can work together.
Can we refer clients to you?
Yes — contact us to discuss a referral arrangement.
- ✓ Expert Advice
- ✓ Custom Solutions
- ✓ No Obligation
- ✓ Quick Response